erek belalang Platform Privacy Notice
This page describes what we collect when you use erek belalang and how we keep that data protected. When you register, deposit, place bets on Liga 1 or Champions League markets, play live-dealer tables, or withdraw funds, you provide us with personal and financial information. We use this data solely to operate your account, process payments, comply with regulations, and prevent fraud. We do not sell, trade, or share your information with marketers or advertisers.
We collect data at every stage of your account lifecycle — registration, deposit, betting, withdrawal, and support interactions. This data is encrypted in transit and at rest. Our servers may sit outside your jurisdiction, but all data handling follows Indonesian data protection standards. You have rights over your data — you can request access, correction, or deletion, though withdrawal and compliance data are retained as required by law.
Our privacy practice is transparent: we tell you what we collect, why, and how long we keep it. If our practices change, we notify all account holders. This policy applies to all erek belalang visitors and account holders in supported jurisdictions.
What We Collect and How We Use It
Account registration data
When you register on erek belalang, we collect your full name, email address, phone number, and date of birth. These are required to create your account and are used for account recovery, security notifications, and customer support. Your email is verified via a one-time link — we do not use it for marketing unless you explicitly opt in. Your phone number is used only for account alerts (unusual login attempts, large withdrawals, password resets).
Before your first withdrawal, we request government-issued identification (national ID or passport) and proof of address (utility bill, bank statement, government letter). This Know Your Customer (KYC) verification is required by Indonesian gaming regulations. We scan these documents, extract your name and address, and store them in a segregated compliance database accessible only by our KYC team and relevant regulators. We retain KYC data for seven years after account closure to meet regulatory obligations.
Financial and payment data
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we receive your deposit amount, timestamp, and payment method type. We do not store your full credit card number, bank account number, or e-wallet PIN. Payment processors (mobile banking, local payment, etc.) handle sensitive banking details on their secure servers. We receive only a transaction reference and confirmation. This data is used to credit your account, track your deposit history, and detect suspicious activity (e.g., rapid deposits from different payment methods).
When you withdraw, we record the destination account you specify, the amount, and the withdrawal timestamp. We retain this data to match your withdrawal request with the corresponding bank settlement confirmation. Withdrawals are processed by our payment partners, not stored directly on erek belalang servers.
- Account data
- Name, email, phone, date of birth — required for account operation and regulatory compliance.
- KYC data
- Government ID, address proof — collected before first withdrawal, retained seven years after account closure.
- Transaction data
- Deposit and withdrawal amounts, timestamps, payment method — retained for account history and fraud detection.
- Betting activity
- Wagers placed, markets selected, settlement results — retained for account balance verification and dispute resolution.
Betting and gaming activity
We log every bet you place on erek belalang — the match (e.g., Champions League final), the market (player goal, match result), your stake, the odds, and the outcome. This data is used to calculate your account balance, settle winnings, and resolve disputes. We retain betting logs for three years to support audit trails and customer queries. Users in Jakarta, Surabaya, Bandung, and Medan can request their full betting history from our support team at any time.
Technical and security data
We log your IP address, browser type, operating system, and login timestamps. This data helps us detect account compromise — if your account is accessed from an unusual location or device, we flag it. We also use this data to prevent fraud and comply with anti-money-laundering (AML) regulations. We retain technical logs for one year.
Cookies and tracking
We use session cookies to keep you logged in. These cookies expire when you close your browser. We do not use persistent tracking cookies. We do not use third-party analytics or advertising cookies. If you disable cookies, you cannot log into erek belalang.
Data Policy and Your Rights
Third-party processors
Our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) process deposits and withdrawals on their systems. We provide them with your name, account balance, and transaction amount only. We do not give them your IP address, betting history, or identification documents. These partners are bound by their own privacy terms. We recommend reviewing their policies on their respective websites.
Our hosting provider stores our databases in secure data centres outside Indonesia. All data is encrypted with AES-256 encryption. We conduct annual security audits by independent third parties. We have never had a data breach involving account holder information.
Your rights on erek belalang
You have the right to access your data — you can download your account information, betting history, and deposit/withdrawal records from your account dashboard. You have the right to correct inaccurate information — you can update your email, phone, or address through your account settings. You have the right to request deletion of your account and associated data, except where we are legally required to retain it (KYC data for seven years, transaction records for three years for tax compliance).
To exercise these rights, contact our support team via the contact form on erek belalang or email us. We respond to all requests within 14 days. We may ask you to verify your identity before providing sensitive data.
Data retention and account closure
When you close your erek belalang account, we retain your data according to this schedule: account registration and KYC data for seven years (regulatory requirement); betting and transaction logs for three years (tax compliance); technical logs (IP address, browser) for one year. During holidays like Idul Fitri or Idul Adha, when account activity is low, we do not delete data any faster — retention periods are fixed and non-negotiable.
Changes to this policy
If we update this privacy policy, we notify all account holders via email at least 30 days in advance. Continued use of erek belalang after the notification date means you accept the updated terms. We last updated this policy in February 2025.
Contact erek belalang
If you have questions about our privacy practice, data access requests, or concerns about your information, contact us through our support portal on erek belalang. We aim to respond within 24 hours. For formal complaints, you may contact Indonesian data protection authorities.
- We collect account data (name, email, phone, DOB) to create and secure your account.
- We collect KYC documents (ID, address proof) before your first withdrawal; retained seven years by law.
- We collect payment and betting data to operate your account and settle wagers; retained per regulatory requirements.
- We do not sell your data or use it for marketing.
- You have rights to access, correct, and request deletion of your data (subject to legal retention requirements).
- Our servers use AES-256 encryption and are audited annually by independent security firms.
- Contact our support team with privacy questions or data access requests.